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PRIVACY POLICY

PRIVACY POLICY

At WanderUp Travel, we simplify, secure, and streamline the process of booking your dream trip to Machu Picchu and the Andes. Regardless of the time available, our process ensures that all details are organized, allowing you to focus solely on enjoying the experience.

1. INFORMATION WE COLLECT

When you book a tour or trek with us, we may collect: Personal Data: Full name, nationality, gender, date of birth, passport number, and expiration date. Contact Information: Email address, phone number, and mailing address. Payment Information: Deposit and balance payment details (processed through secure third-party platforms such as PayPal or bank transfer). Travel Preferences: Special dietary requirements, medical conditions, or requests to customize your trip.

2. HOW WE USE YOUR INFORMATION

Your personal information is used only to: Book permits, tickets, and accommodations for your tour. Communicate with you regarding itinerary updates, trip preparation, and payment reminders. Comply with legal and governmental requirements for entry to Machu Picchu and the Inca Trail. Improve our services through feedback and customer satisfaction surveys. We do not sell, rent, or trade your information with third parties.

3. INFORMATION SHARING

We share your data only when necessary: With Peruvian government agencies to issue permits and tickets. With trusted service partners such as hotels, transportation providers, and tour guides, only with the data necessary to fulfill your booking.

4. DATA SECURITY

All payment transactions are processed through secure and encrypted platforms. Your personal information is stored in password-protected systems, accessible only to authorized personnel. We regularly review our privacy and security practices to ensure maximum protection.

5. COOKIES AND WEBSITE TRACKING

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings at any time, although some features of the site may not function properly.

6. YOUR RIGHTS

You have the right to: Request a copy of your personal data stored by us. Request corrections if your information is inaccurate or incomplete. Request deletion of your personal data (subject to legal or booking obligations).

7. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in regulations, services, or security measures. The most recent version will always be available on our website.